Office: +34 965060252 / Mobile: +34 674593446

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LC4 Lentisco 1, CALLE Fontanella, Las Colinas de Golf, Orihuel Costa

 Important Emergency Numbers

Hospitals:

Torrevieja: +34 965 721 200

Quironsalud, Torrevieja: +34 966 931 313

Emergency number: 112

Health centre: +34 966 748 353

Taxi: +34 966 761 088

Farmacia : 24 hr nearest is Av. de las Adelfas, 45, 03189 Dehesa de Campoamor, Alicante

The nearest to you is in the Commercail Centre La Fuente,  Orihuela Costa

Or identifiable with a Green Cross outside: in most commercial centres.

General Rules

  1. Smoking is NOT allowed in the property.
  2. Pets are not permitted in the property.
  3. Do not use candles, table BBQs, fire pits etc .
  4. Always Turn off the air conditioning  set the alarm and close the front door and all windows when leaving the property.
  5. No daily maid service is provided.
  6. Enjoy your Vacation.

 Keys

For your own comfort and peace of mind please ensure that when leaving your villa that all windows are closed, shutters are left down, and all doors are closed.

When leaving your property on day of DEPARTURE please leave the set of keys on the dining table and close the front door behind you.

Any keys lost would result in you being charged for having a new set of keys cut and any necessary call out fees.

 Alarm System

  • To deactivate the alarm, before entering click the open padlock on the key fobs. If the remote does not work type in the code 2002 and then deactivate the alarm.
  • To activate the alarm, before leaving click the closed padlock on the key fobs. If the remote does not work type in the code 2002 and then activate the set alarm.

 General Property Rules:

  1. It is totally forbidden to increase the number of people staying in the property, even temporarily as per booking.
    2.The apartment must be left clean and tidy, including BBQ where supplied. The client agrees to deliver the villa in the same conditions in which it was delivered. If you do not leave the apartment in these conditions, an extra cleaning fee will be charged.
    3. Rubbish should be emptied daily.
    4. From 24.00hrs will not be able to make noise or disturb the rest of the neighbours.
    5.The loss of the key of the apartment will be a supplement of 40 €. If locked out a member of staff will come out and restore the keys at a € charge (varied time dependant), if necessary, a locksmith will be required and payment will be paid directly to them by the client in addition to the 40€ charge.

    Pool rules:

  • Use shower every time before entering the pool. Long hair must be tied back in a pony tail.
  • All children under the age of 14  MUST be supervised by an adult at all times
  • No dive bombing, nor jumping from the balcony into pool
  • No swinging from the handle leading into the pool .
  • No glasses or glass bottles to be taken to the pool area.
  • No animals.
  • Babies and toddlers MUST wear appropriate swimming nappies.
  • Do NOT use shower gel in the outside shower.
  • Do NOT enter house without drying yourselves.

Rubbish

  • Take all rubbish to the large rubbish containers which are in randomly placed on the roads behind wooden screens.
  • Ensure the rubbish is put into the rubbish containers and not in the actual street.

  Airconditioning

  • How to operate:

There is an  independent unit upstairs and in the basement with a remote control for each unit.

  • Tap on the Start/Stop button.
  • The screen shows the different modes options. Click for which you require.
    • Hot  (Sunshine)
    • Cold  (Snowflake)
  • Use the arrows to select the best temperature.
  • The minimum temperature for Cold recommended is 23º.
  • The maximum temperature for Hot recommended is 26º.
  • Windows and doors MUST be closed to achieve the best results from the air conditioning machine.
  • Allow 15 minute for the machine to activate.
  • Please switch off the air conditioning when leaving the property.

 

  • The airconditioning on the ground floor is a ducted system for the complete apartment.
  • How to operate:
    • Tap on the Start/Stop button.
    • The screen shows the different modes options. Click for which you require.
      • Hot  (Sunshine)
      • Cold  (Snowflake)
    • Use the arrows to select the best temperature.
    • The minimum temperature for Cold recommended is 22º.
    • The maximum temperature for Hot recommended is 26º.
    • Windows and doors MUST be closed to achieve the best results from the air conditioning machine.
    • Allow 15 minute for the machine to activate.
    • Please switch off the air conditioning when leaving the property.

 

Electricity

  • The villa has solar power.
  • In the hallway by the front door is a small cupboard door which contains the fuse box.
  • Electricity is 230 volts
  • If a fuse is blown, try resetting the master fuse.
  • If this does not work: –
    • Put all fuses slowly into the down/off position.
    • Leave for 5 minutes.
    • Turn on the master switch.
    • Turn them all on slowly one by one at a time.
    • If an individual fuse blows the main circuit, leave switched off and notify the emergency number 0034 666290575.

Insects

Ants

  • To avoid ants please where possible keep foods in containers or bags.
  • Empty rubbish bins nightly to prevent any unwanted ants in your property

Mosquitos

  • It is advisable to use a repellent especially at night.
  • If you require the windows open at night due to the heat. Please ensure that you have the shutters down as this will allow the air to circulate and keep the room at a comfortable temperature whilst keeping the Mosquitos at bay.

Fire Safety

  • In the kitchen there is a fire blanket and fire extinguisher.
  • There is a smoke detector on the ceiling near the kitchen area. If there is a constant beeping. Please call the office on 0034 965290575 (Monday to Friday 09:30 to 16:00) to arrange for the battery to be changed.

 Washing Machine

  • The washing machine is located in the galleria behind the kitchen door.
  • Select Rapido wash on the large dial.
  • Press the panel on the right to start the machine.
  • When the wash is finished, remove washing, and close the washing machine door.
  • On completion of laundry service please lock the double doors.

Oven

  • To operate the oven:
    • turn the left hand dial to relevant heating section off the oven.
    • turn the right hand dial to the temperature required..

.

Television

  • The TV is a Smart TV .

Terraces

Table and  chairs

  • Ensure the chairs are left around the table on departure.
  • The chairs must not be removed from the villa.

 Basic Tarriffs per night

  • Winter 400€
  • Summer  650€

 

ENJOY YOUR VACATION

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