Office: +34 965060252 / Mobile: +34 674593446

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VM63 C. Canyon Hillys, 18, NUM 71 LOS DOLSES , 03189

 Important Emergency Numbers

Hospitals:

Torrevieja: +34 965 721 200

Quironsalud, Torrevieja: +34 966 931 313

Emergency number: 112

Health centre: +34 966 748 353

Taxi: +34 966 761 088

Farmacia : 24 hr nearest is Av. de las Adelfas, 45, 03189 Dehesa de Campoamor, Alicante

The nearest to you is in the Commercial Centre La Fuente,  Orihuela Costa

Or identifiable with a Green Cross outside: in most commercial centres.

General Rules

  1. Smoking is NOT allowed in the property.
  2. Pets are not permitted in the property.
  3. Do not use candles, table BBQs, fire pits etc .
  4. Always Turn off the air conditioning  set the alarm and close the front door and all windows when leaving the property.
  5. No daily maid service is provided.
  6. Enjoy your Vacation.

 

Keys

For your own comfort and peace of mind please ensure that when leaving your villa that all windows are closed, shutters are left down, and all doors are closed.

When leaving your property on day of DEPARTURE please leave the set of keys on the dining table and close the front door behind you.

Any keys lost would result in you being charged for having a new set of keys cut and any necessary call out fees.

 

Alarm

The alarm system is deactivated and ractivated by placing the fob on the panel by the front door.

  1. Swimming pools & Garden Areas.

(a) Pools should not be used between 2200 and 0800 hours or whilst being cleaned.

(b) Persons should shower and remove excess sun oil before using the pools.

(c) No glassware, crockery or any breakable item are allowed in the gardens/pools.

(d) Airbeds/flotation equipment should be used in a responsible and considerate manner.

(e) Tenants may not invite outside guests to use these facilities.

(f) No ball games or other games liable to cause damage, accident or annoyance will be

allowed.

(g) Smokers should provide unbreakable ashtrays in these areas.

(h) All litter should be removed.

(i) All objects and sun chairs should be removed from the grassed areas at night to enable

the automatic watering system to function effectively. For convenience sun chairs may

be left on the pool platforms during the night.

(j) Children up to 12 years of age must be supervised by an adult when using the pools.

(k) Topless bathing is not permitted in these areas.

  1. Balcony Rails and Walls.

Articles of clothing, towels, bed linen etc must not be hung over these

perimeters. These should be hung on lines on the roof terrace provided for this

purpose.

  1. Rubbish Disposal.

All rubbish should be placed in plastic bags and deposited in the waste bin situated in

the car park. Any items other than normal household rubbish must be taken to one of the

local tipping areas, and not left in the waste disposal area.

  1. Overcrowding.

Owners must ensure that the number of tenants is restricted to a maximum of 6 people

including children, as per the bedroom allocation for properties Owners must inform

their letting agents accordingly.

  1. Animals.

Animals should not be encouraged within the precincts of the community.

Under no circumstances should strays be fed.

  1. Noise.

Owners and guests must keep noise to minimum levels after midnight, and at all times

at levels which do not cause annoyance and disturbance to neighbours.

  1. Access to Properties.

Owners and tenants should utilise the gate entrance designated for their property.

  1. Observance of Rules.

It is the duty of owners who are letting their properties to ensure that their tenants

comply with the Rules of the Community. The owners must provide their letting agents

with copies of the Rules. They must arrange for them to be displayed prominently in the

property in both English and Spanish, and where other nationalities are involved in a

language which the tenant will understand.

 

Rubbish

  • Take all rubbish to the large rubbish containers which are in randomly placed on the roads behind wooden screens.
  • Ensure the rubbish is put into the rubbish containers and not in the actual street.

 

 Airconditioning

  • How to operate:

There are independent units in each room with a remote control for each unit.

  • Tap on the Start/Stop button.
  • The screen shows the different modes options. Click for which you require.
    • Hot  (Sunshine)
    • Cold  (Snowflake)
  • Use the arrows to select the best temperature.
  • The minimum temperature for Cold recommended is 23º.
  • The maximum temperature for Hot recommended is 26º.
  • Windows and doors MUST be closed to achieve the best results from the air conditioning machine.
  • Allow 15 minute for the machine to activate.
  • Please switch off the air conditioning when leaving the property.

 

Electricity

  • In the hallway by the front door is a small cupboard door which contains the fuse box.
  • Electricity is 230 volts
  • If a fuse is blown, try resetting the master fuse.
  • If this does not work: –
    • Put all fuses slowly into the down/off position.
    • Leave for 5 minutes.
    • Turn on the master switch.
    • Turn them all on slowly one by one at a time.
    • If an individual fuse blows the main circuit, leave switched off and notify the emergency number 0034 666290575.

Insects

Ants

  • To avoid ants please where possible keep foods in containers or bags.
  • Empty rubbish bins nightly to prevent any unwanted ants in your property

Mosquitos

  • It is advisable to use a repellent especially at night.
  • If you require the windows open at night due to the heat. Please ensure that you have the shutters down as this will allow the air to circulate and keep the room at a comfortable temperature whilst keeping the Mosquitos at bay.

Fire Safety

  • In the kitchen there is a fire blanket and fire extinguisher.
  • There is a smoke detector on the ceiling near the kitchen area. If there is a constant beeping. Please call the office on 0034 965290575 (Monday to Friday 09:30 to 16:00) to arrange for the battery to be changed.

 Washing Machine

  • The washing machine is located in the kitchen
  • Select Rapido wash on the large dial.
  • Press the panel on the right to start the machine.
  • When the wash is finished, remove washing, and close the washing machine door.
  • On completion of laundry service please lock the double doors.

Oven

  • To operate the oven:
    • turn the left hand dial to relevant heating section off the oven.
    • turn the right hand dial to the temperature required..

.

Television

  • The TV is a Smart TV .

Terraces

Table and  chairs

  • Ensure the chairs are left around the table on departure.
  • The chairs must not be removed from the villa.

 Basic Tarriffs per night

  • Winter 500€
  • Summer  800€

 

ENJOY YOUR VACATION

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