Office: +34 965060252 / Mobile: +34 674593446

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VM33 CALLE PABLO CASALS 95, ORIHUELA COSTA , VERDEMAR II , HOUSE 222 , 03189

 Important Emergency Numbers

Hospitals:

Torrevieja: +34 965 721 200

Quironsalud, Torrevieja: +34 966 931 313

Emergency number: 112

Health centre: +34 966 748 353

Taxi: +34 966 761 088

Farmacia : 24 hr nearest is Av. de las Adelfas, 45, 03189 Dehesa de Campoamor, Alicante

The nearest to you is in the Commercial Centre La Fuente,  Orihuela Costa

Or identifiable with a Green Cross outside: in most commercial centres.

General Rules

  1. Smoking is NOT allowed in the property.
  2. Pets are not permitted in the property.
  3. Do not use candles, table BBQs, fire pits etc .
  4. Always Turn off the air conditioning  set the alarm and close the front door and all windows when leaving the property.
  5. No daily maid service is provided.
  6. Enjoy your Vacation.

 

Keys

For your own comfort and peace of mind please ensure that when leaving your villa that all windows are closed, shutters are left down, and all doors are closed.

When leaving your property on day of DEPARTURE please leave the set of keys on the dining table and close the front door behind you.

Any keys lost would result in you being charged for having a new set of keys cut and any necessary call out fees.

 

Communal areas / pool rules

1.. Pets are not allowed in the pool area. Only allowed on the paths/lanes and always in leash with their owner.

  1. Barbecues are not allowed in all the area joining the center area, for security reasons and to avoid smoke on the neighbours’ terraces. Barbequing can be done in the front part of the properties and at the solariums on the properties, first floor.
  2. The communal rules to be visible inside the properties when rented out. If there are problems with tenants for breaking the rules, it must be reported to the owners.
  3. Drinks (except water) and food are not allowed in the communal area.
  4. Smoking is not allowed in the communal area, included artificial grass and pool area.
  5. No rubbish bags to be left on site for other neighbours to view.
  6. Throwing rubbish in the communal area is totally forbidden.
  7. The hours of pool is from 9:00 to 22:00 hours.
  8. It is obligatory to shower before entering the pool.
  9. Children under 12 years must be under supervision by an adult. The jacuzzi cannot be used by children if they are not accompanied by an adult. (this is to avoid damaging the pump by switching it on and off many times)
  10. The external gates to access the complex must be closed for security reasons.
  11. Loud music is NOT allowed.
  12. During night (as from 22.00h) tenants need to respect that the community area is a QUIET area.
  13. The automatic gates to enter the garage and parking space inside the community must only be opened with remote control. Key only to be used in case of emergency.
  14. Each tenant must respect each other’s property and shall not trespass or use the property of another owner.

 

Rubbish

  • Take all rubbish to the large rubbish containers which are in randomly placed on the roads behind wooden screens.
  • Ensure the rubbish is put into the rubbish containers and not in the actual street.

 

 Airconditioning

The airconditioning is a ducted system for the complete apartment.

  • How to operate:
    • Tap on the Start/Stop button.
    • The screen shows the different modes options. Click for which you require.
      • Hot  (Sunshine)
      • Cold  (Snowflake)
    • Use the arrows to select the best temperature.
    • The minimum temperature for Cold recommended is 22º.
    • The maximum temperature for Hot recommended is 26º.
    • Windows and doors MUST be closed to achieve the best results from the air conditioning machine.
    • Allow 15 minute for the machine to activate.
    • Please switch off the air conditioning when leaving the property.

 

Electricity

  • In the hallway by the front door is a small cupboard door which contains the fuse box.
  • Electricity is 230 volts
  • If a fuse is blown, try resetting the master fuse.
  • If this does not work: –
    • Put all fuses slowly into the down/off position.
    • Leave for 5 minutes.
    • Turn on the master switch.
    • Turn them all on slowly one by one at a time.
    • If an individual fuse blows the main circuit, leave switched off and notify the emergency number 0034 666290575.

Insects

Ants

  • To avoid ants please where possible keep foods in containers or bags.
  • Empty rubbish bins nightly to prevent any unwanted ants in your property

Mosquitos

  • It is advisable to use a repellent especially at night.
  • If you require the windows open at night due to the heat. Please ensure that you have the shutters down as this will allow the air to circulate and keep the room at a comfortable temperature whilst keeping the Mosquitos at bay.

Fire Safety

  • In the kitchen there is a fire blanket and fire extinguisher.
  • There is a smoke detector on the ceiling near the kitchen area. If there is a constant beeping. Please call the office on 0034 965290575 (Monday to Friday 09:30 to 16:00) to arrange for the battery to be changed.

 Washing Machine

  • The washing machine is located in the galleria behind the kitchen door.
  • Select Rapido wash on the large dial.
  • Press the panel on the right to start the machine.
  • When the wash is finished, remove washing, and close the washing machine door.
  • On completion of laundry service please lock the double doors.

Oven

  • To operate the oven:
    • turn the left hand dial to relevant heating section off the oven.
    • turn the right hand dial to the temperature required..

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Television

  • The TV is a Smart TV .

Terraces

Table and  chairs

  • Ensure the chairs are left around the table on departure.
  • The chairs must not be removed from the villa.

 Basic Tarriffs per night

  • Winter 400€
  • Summer  650€

 

ENJOY YOUR VACATION

 

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