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LZ9 Calle Jade, 5, BQ 1, PTA 1 , Puerta 6 La Zenia.
Important Emergency Numbers
Hospitals:
Torrevieja: +34 965 721 200
Quironsalud, Torrevieja: +34 966 931 313
Emergency number: 112
Health centre: +34 966 748 353
Taxi: +34 966 761 088
Farmacia : The nearest to you is in Zenia Boulevard, close to Decathlon.
Or identifiable with a Green Cross outside: in most commercial centres.
General Rules
- Smoking is NOT allowed in the property nor on the lower terrace.
- Pets are not permitted in the property.
- Do not use candles, table BBQs, fire pits etc .
- Always Turn off the air conditioning lock the front door and close the windows when leaving the property.
- Enjoy your Vacation.
Keys
For your own comfort and peace of mind please ensure that when leaving your villa that all windows are closed, shutters are left down, and all doors are closed.
When leaving your apartment on day of DEPARTURE please leave the set of keys on the table and close the door firmly behind you.
Any keys lost would result in you being charged for having a new set of keys cut and any necessary call out fees.
Alarm System
- There is no active alarm system in the villa.
Communal areas / pool rules
1. The use of parasols, chairs and sunbeds are not allowed on the artificial grass in the communal area.
2. Pets are not allowed in the pool area and on the artificial grass. Only allowed on the paths/lanes and always in leash with their owner.
3. Barbecues are not allowed in all the area joining the center area, for security reasons and to avoid smoke on the neighbours’ terraces. Barbequing can be done in the rear part of the properties and at the solariums on the properties, first floor.
4. The communal rules to be visible inside the properties when rented out. If there are problems with tenants for breaking the rules, it must be reported to the owners.
5. Drinks (except water) and food are not allowed in the communal area.
6. Smoking is not allowed in the communal area, included artificial grass and pool area.
7. No rubbish bags to be left on site for other neighbours to view.
8. Throwing rubbish in the communal area is totally forbidden.
9. The hours of pool & jacuzzi use is from 9:00 to 22:00 hours.
10. It is obligatory to shower before entering the pool.
11. Children under 12 years must be under supervision by an adult. The jacuzzi cannot be used by children if they are not accompanied by an adult. (this is to avoid damaging the pump by switching it on and off many times)
12. The external gates to access the complex must be closed for security reasons.
13. Loud music is NOT allowed.
14. During night (as from 22.00h) tenants need to respect that the community area is a QUIET area.
15. The automatic gates to enter the garage and parking space inside the community must only be opened with remote control. Key only to be used in case of emergency.
16. Each tenant must respect each other’s property and shall not trespass or use the property of another owner.
Rubbish
- Take all rubbish to the large rubbish containers in the streets around the property.
- Ensure the rubbish is put into the rubbish containers and not in the actual street.
Airconditioning
- Please note that there are 3 independent units in the apartment .
- How to operate using a hand held remote:
- Tap on the Start/Stop button.
- The screen shows the different modes options. Click for which you require.
- Heat
- Cool
- Use the arrows to select the best temperature.
- The minimum temperature for Cold recommended is 22º.
- The maximum temperature for Hot recommended is 26º.
- Windows and doors MUST be closed to achieve the best results from the air conditioning machine.
- Allow 15 minute for the machine to activate.
- Please switch off the air conditioning when leaving the property.
Electricity
- Inside the front door entrance is a plastic door which contains the fuse box.
- If a fuse is blown, try resetting the master fuse.
- If this does not work: –
- Put all fuses slowly into the down/off position.
- Leave for 5 minutes.
- Turn on the master switch.
- Turn them all on slowly one by one at a time.
- If an individual fuse blows the main circuit, leave switched off and notify the emergency number 0034 666290575.
Insects
Ants
- To avoid ants please where possible keep foods in containers or bags.
- Empty rubbish bins nightly to prevent any unwanted ants in your property
Mosquitos
- It is advisable to use a repellent especially at night.
- If you require the windows open at night due to the heat. Please ensure that you have the shutters down as this will allow the air to circulate and keep the room at a comfortable temperature whilst keeping the Mosquitos at bay.
TV
The television is a SmartTV with Netflix and Apple TV.
Fire Safety
- In the kitchen there is a fire blanket and fire extinguisher.
- There is a smoke detector on the ceiling near the kitchen area. If there is a constant beeping. Please call the office on 0034 965290575 (Monday to Friday 09:30 to 16:00) to arrange for the battery to be changed.
Washing Machine
- Select Rapido wash on the large dial.
- Press right hand button Inicio in to start the washing machine.
- When the wash is finished, remove washing, and close the washing machine door.
Oven
- To operate the oven :-
- Select the left hand button for the relevant heating section off the oven
- Select the right hand button for the temperature.
- Extractor fan is switched on by the switches on the unit.
Terrace
NO SMOKING on lower terrace.
Outside table and 4 chairs
- Ensure the chairs are left around the table on departure.
- The chairs must not be removed from the apartment.
Sun loungers on the roof
- Ensure that they are not removed the apartment.
- Bring cushions in at night.
Electric BBQ
- Plug into the socket on the left hand side of the sink.
- Ensure is cleaned after use.
ENJOY YOUR VACATION