We have been with Zoe and Pete and all the crew at Compass Property Services since we bought our apartment, and have always been pleased with the service provided. As well as highlighting routine maintenance needs, they are more than happy to sort the odd emergency if need be. Compass source a good number of bookings for us both in and out of season, and ensure our own guests have a glitch-free holiday as well. Monthly charges are reasonable, and they always contact us if additional costs are going to be incurred. It’s good to have someone local ‘on the ground’.
Los Altos homeowner since 2009
It’s good to have someone local ‘on the ground’.
Thanks again for all your help, your company are a godsend it is a relief to know I have now got a company who will not stitch me up
See you in June
Lynn – Los Dolses
Zoe and Pete are extremely fast, they’ve found tenants for my house just in a week. This is very comfortable, when they take care about everything and you only receive your monthly payments! With Compass company “No pain – just gain!” Thank you and keep walking – you’ll never walk alone!
Dmitry – Home owner La Cinuelica
Zoe and the team are great very professional, helpful and friendly.
If there are any issues they call or email promptly, they also provide excellent support when it comes to sorting out any problems or getting maintenance done and always advise on costs and options before proceeding.
Living in the UK and having a property in Spain can be stressful but with Compass I feel confident my property is being looked after.
Professional, Helpful and Friendly
Hi Karen, as per our conversation this morning, we will be leaving the apartment early ,the end of July, I would like to thank you for all the help that you have given to Gill and my self, you are a true professional and the company you work for, should be proud of the service you deliver.
Proud of the service you deliver
Compass have been managing our property since be purchased it back in 2009. Pete and Zoe and the staff at Compass give us the peace of mind that the property is in good hands and that and issue will be resolved quickly and efficiently. We have used them to manage our holiday rentals since the start and more recently, they have found a long term tenant for the property as we are not planning on visiting this year. The management charges are reasonable and we are always warned in advance should any additional costs be incurred. Rental payments are made promptly and they are always available for any advise we may require. Cannot recommend this company highly enough.
Paul & Karen
R14 La Cinuelica Owner
Excellent Property Management Company
As an owner of a property on Playa Golf 2, I needed a management company, locally, for the everyday ‘problems’ and the ‘smooth running’ of my villa. I purchased my villa ‘Off-Plan’ in 2004, at the time of buying, I had been given a name of a recommended management group.
I contacted them and signed up with them, while waiting for the property to be constructed, I had helpful phone calls of information and how to conduct my advertising.
So when the villa was built and ready to be let out, they found people who wanted holidays in the Sunny Costa Blanca for rental….Everything was running fine and to my expectations.
Until April 2009, when I was informed that the company was to cease trading, the ‘disaster’ that I was imagining was soon to be short lived.
I received an e-mail from ‘COMPASS PROPERTY SERVICES’, it turned out that they had been looking after my property all the time, because they were contracted to the company that I used and that had just closed business.
What a relief it was to know, that ‘COMPASS PROPERTY SERVICES’ were still buoyant and working hard for property owners. I subsequently signed to them in April, I have not looked back. The people are wonderfully helpful, Zoe and Peter’s team are brilliant, they carry out the cleaning and laundry services effortlessly.
The office staff are particularly helpful.
They sorted out a problem with the electricity company for me and got the supply
re-instated, they organized their gardener to tend to my villa on a regular basis and they ‘collect and sort’ any mail that arrives at the villa and deal with it accordingly. Peter even had to travel to another town to collect the keys to my mailbox, how good is he.
The team also arranges to ‘meet & greet’ my guests on their arrival, day or night and are on hand to help with any of my guests ‘special requirements’. Such as providing baby cots and highchairs, booster seats etc, in fact, even to providing extra sun chairs, for a particular guest who had extra people arriving to visit them, that’s service for you……..
It’s not just the everyday things that they deal with, they are also very knowledgeable on the local area, such as, where are all the amenities located ?, where are the best beaches ?, where can I go for the ’Nightlife’ ?, is there a fish & chip shop around ? and where is the best shopping center ?, etc. Not only are the people warm and very friendly, they treat you like a true friend.
Above all else, they help to fill your holiday calendar with visitors for rent, whilst also preparing rental accounts and invoicing duties to keep my books straight.
I am so pleased I found and signed up with ‘COMPASS PROPERTY SERVICES’.
I have used Compass for the property management and long term letting service of my properties in Torreveija for over 3 years. Their Management service and ability to secure decent long term tenants has been first rate.Their fees are very competitive and their landlord payment service is very structured and efficient.
As a UK and Spanish Landlord I have learnt the hard way to be fussy about the agents I use to ensure they give me and the holiday makers the service I would expect. Compass PS have never failed to deliver. They are consistently efficient both in managing the property, financials and communications and provide a friendly customer service to me and my guests. They are a pleasure to work with and have a wealth of knowledge and contacts to assist with any work or emergencies which arise. A big thank you to all the Compass PS team.
We would like to thank Zoe and the team in Compass for their excellent service, dedication and professionalism in relation to our property.
To The Compass Team,
we would like to say a BIG thank you to you all for looking after our property and our interests.
Your professionalism is most appreciated and we would have no hesitation in recommending you.
We look forward to many years to come having you as our property managers.
Duncan & Janice Alexander
Compass was recommended to us as a reliable company for letting and maintenance when we purchased our investment townhouse . Office boss Zoe, comes across as a realist, which is what we wanted, not unfulfilled promises. Communications are good with prompt correspondence usually via email as we are UK resident. They are competent having an extensive list of trade persons that are able to attend to all requirements. Last year we purchased another property which we have also given Compass to manage for us. Whenever we visit they are always welcoming and available to talk over any issues. We have complete confidence in their ability to look after us and our properties.
Steve & Linda
Punta Prima & Los Balcones owners
Professional and Friendly
Compass-ps are the best option to manage our holiday home. They ensure we have no worries finding plenty of short term holiday lettings throughout the year and take care of all cleaning, maintenance and laundry tasks so that we can enjoy our property whenever we want.” Y & I. Burch
I have been with Compass since we purchased our property over 10 years ago. They have been great agents and are always striving to find ways to ensure bookings come in thick and fast all year round. They keep an eye on our property and are the eyes and ears that we need them to be. I absolutely could not have managed without them and they have been a constant help even with complete ad hoc queries I sometimes have. I would not hesitate in recommending them to anyone looking for agents to manage their property in the area.
Compass Property Services have been looking after our apartment on the Costa Blanca for many years. They take care of holiday bookings, and keep us informed of any problems which they resolve with great efficiency. Their regular inspections and excellent service give us complete peace of mind.